Customer Reviews: Plumbing & Renewables Heat Pump Experts

Here’s Why We Are The Company To Choose!

Local Moray Experts

We are based in Moray and covering Moray, Aberdeenshire and the Highlands. With 100’s of local installations, we know what works in the north of Scotland.

Highly Knowledgeable

Our team has installed hundreds of renewable heating systems across our area. We know the right system to maximise performance and will help you navigate the complexities of the latest heating options.

Friendly Team

When you contact us, you speak to a friendly person, not a faceless call centre. We will make sure you understand our recommendation and happily explain the process.

Trustworthy & Reliable

We do what we say we will, on time and within the agreed budget. You can depend on us for a professional job finished to the highest standard.

Here’s Why We Are The Company To Choose!

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Frequently Asked
Questions

Yes, they do! Every heat pump we install can work effectively even in temperatures as low as -20°C. We customise each system to suit your home and specific needs, ensuring optimal performance throughout the year.

Yes, heat pumps are generally cheaper to run than oil, LPG, and direct electric heating. They can also be more cost-effective than gas when paired with smart tariffs, adequate insulation, and proper system design. The exact savings will depend on your current heating system, electricity prices, and the energy efficiency of your home.

In most cases, yes! Your home doesn’t need to meet new-build standards to benefit from a heat pump. We’ve successfully installed systems in homes over 150 years old. Every property is assessed individually, and if we believe a heat pump won’t work for you, we won’t recommend it.

The cost of installation varies depending on several factors, much like the cost of buying a new car. However, the Home Energy Scotland funding package of £15,000 (£7,500 grant + £7,500 interest-free loan) typically covers most of the installation costs. Contact us to discuss your specific circumstances for a tailored quote.

The cost of a solar panel and battery system can vary depending on factors such as the number of panels, the complexity of the installation, the specifications of the products, and the amount of battery storage you need. Typically, installations for solar panels with batteries start at around £11,000.

Yes, partially. Solar panels—especially when paired with battery storage—can significantly offset the running costs of your heat pump. However, during the winter months in Scotland, when daylight hours are shorter and sunlight is limited, your solar system will not generate enough energy to fully power your heat pump or electric heaters.

That said, you can still save money by charging your battery during off-peak hours when energy rates are lower (such as with tariffs like Octopus ‘Cosy’ or ‘Go’) and using that stored energy during more expensive tariff periods.