The “Long and Low” Principle: How to Run Your Heat Pump Properly

  • April 14, 2026

Many homeowners install a heat pump expecting it to operate like a traditional boiler. When the system behaves differently, it can cause confusion about how the heating should be used day to day.

    Why you can trust our content

    We know the plumbing and renewable energy industry can feel overwhelming, especially with conflicting advice and outdated information online. That’s why we base everything we do on clarity, expertise, and trusted sources:

    • Highly trained heating and plumbing engineers with extensive hands-on experience in boiler installation, heat pumps, underfloor heating, and full system maintenance
    • Real project knowledge gained from hundreds of successful installs, performance assessments, servicing reports, and long-term customer results
    • Reliable industry standards and accredited guidance, including UK building regulations, MCS renewable accreditation, Gas Safe requirements, and manufacturer best-practice specifications

    At a glance

    Higher running costs are usually caused by poor system design, incorrect radiator sizing or inefficient control settings. A properly designed system should operate steadily and efficiently.

    Savings vary depending on the property, insulation levels and system design. Efficient installations generally perform best when paired with good insulation and suitable radiators.

    Yes. Larger homes require more heat to maintain comfortable temperatures. However, correct system sizing ensures the heat pump operates efficiently for the property.

    Sometimes. In many cases, a few radiators may need to be upgraded so the system can operate effectively at lower temperatures.

    Heat pumps work best when they operate in a steady and consistent way. Rather than producing short bursts of intense heat, they maintain comfortable indoor temperatures by running gently over longer periods. This approach is commonly known as the “long and low” principle.

    Understanding how this principle works can make a noticeable difference to both comfort and efficiency. For homeowners installing an air source heat pump elgin, learning how to run the system properly helps ensure the technology performs as intended.

    If you are planning a renewable heating upgrade, you can speak with the Plumbing & Renewables team for practical guidance on system design and operation.

    What Does the “Long and Low” Principle Mean?

    The phrase “long and low” describes how heat pumps deliver heat gradually rather than rapidly.

    Traditional boilers usually run at high temperatures for short periods before switching off. Heat pumps, however, operate more efficiently when they run for longer periods at lower temperatures.

    This method allows the system to maintain stable indoor temperatures without constantly starting and stopping.

    Key characteristics of the “long and low” approach include:

    • lower water temperatures in the heating system
    • longer operating periods during the day
    • steady background warmth throughout the home
    • fewer sudden temperature changes

    This operating style is one of the reasons heat pumps are known for delivering consistent comfort.

    Why Do Heat Pumps Prefer Continuous Operation?

    Heat pumps rely on extracting heat from the outside air and transferring it into the home. This process is most efficient when the system runs steadily.

    Frequent starting and stopping forces the unit to work harder each time it restarts, which can reduce efficiency.

    Continuous operation provides several advantages:

    • stable indoor temperatures
    • reduced strain on system components
    • improved energy efficiency
    • quieter operation overall

    For homeowners researching the ashp cost elgin, the way the system is used can influence long-term running costs just as much as the equipment itself.

    Should You Turn a Heat Pump On and Off?

    In most cases, frequent on-and-off use is not recommended.

    With traditional heating systems, turning the heating off during the day and restarting it later may save energy. Heat pumps behave differently because they are designed to maintain temperature rather than rapidly raise it.

    Switching the system off for long periods may cause:

    • large temperature drops indoors
    • longer recovery times when heating restarts
    • higher energy use while the system catches up

    Instead, many systems operate most efficiently when they maintain a steady background temperature throughout the day.

    Understanding Flow Temperature

    Flow temperature refers to the temperature of the water circulating through radiators or underfloor heating.

    Heat pumps are most efficient when this temperature is lower than traditional boiler systems.

    The table below shows typical temperature differences.

    Heating System TypeTypical Flow Temperature
    Conventional gas boiler65 – 75°C
    Oil boiler system60 – 70°C
    Efficient heat pump system35 – 50°C

    Lower flow temperatures allow the heat pump to operate efficiently while still delivering comfortable indoor conditions.

    For many homeowners installing an air source heat pump elgin, the heating system may be adjusted slightly to accommodate this lower temperature approach.

    Do Radiators Work with Low Temperatures?

    Yes, but radiator sizing is important.

    Because heat pumps use lower flow temperatures, radiators may need to be slightly larger to deliver the same amount of heat.

    During installation, professionals often check whether the existing radiators are suitable. In some cases:

    • a few radiators may be upgraded
    • additional radiators may be added in larger rooms
    • underfloor heating may be installed in certain areas

    These adjustments help ensure the system can maintain comfortable temperatures while running efficiently.

    If you would like advice on whether your current heating system is suitable for a heat pump, you can contact Plumbing & Renewables for a professional assessment.

    What Role Do Heating Controls Play?

    Controls play a major role in how effectively a heat pump operates.

    Modern heat pump systems often use weather compensation. This feature adjusts the heating output based on outdoor temperature.

    For example:

    • when outdoor temperatures drop, the system gently increases heat output
    • when temperatures rise, the system reduces heating automatically

    This method keeps the home comfortable without large temperature swings.

    Additional control strategies may include:

    • maintaining a stable indoor temperature
    • avoiding large overnight setbacks
    • using smart thermostats for gradual adjustments

    Correct settings allow the heating system to work smoothly without unnecessary energy consumption.

    • See how much you could save

    Which option best describes your home?

    Bungalow

    Semi-Detached

    Detached

    Flat

    Terraced

    It just takes 2 minutes

    And then you can book a free consultation
    • See how much you could save on heating
    • Find the right heat pump for your home
    • Get a clear, no-hidden-fees quote

    Example Scenario – Running a Heat Pump in an Elgin Home

    Consider a family home in Elgin that recently switched from an oil boiler to a heat pump.

    Initially, the homeowner tried to operate the heating in the same way as their previous system by switching it on in the morning and off at night. This caused the house to cool significantly overnight.

    When the heating restarted, the system needed to work harder to bring the temperature back up.

    After adjusting the controls to maintain a steady background temperature throughout the day, the heating became more consistent and energy use stabilised.

    This simple change demonstrated how the “long and low” approach can improve comfort and efficiency.

    How Does System Design Influence Running Costs?

    While daily operation matters, system design remains the most important factor in overall performance.

    A well-designed system considers:

    • the heat loss of the property
    • appropriate radiator sizing
    • correct pipework layout
    • efficient control settings

    When these elements are carefully planned, the heat pump can operate smoothly without excessive energy use.

    For homeowners comparing the ashp cost elgin, it is worth remembering that installation quality often determines long-term running costs.

    Common Mistakes When Running a Heat Pump

    Homeowners unfamiliar with heat pump technology sometimes make a few simple mistakes.

    These may include:

    • turning the heating off completely overnight
    • setting very high temperatures to heat rooms quickly
    • adjusting thermostats frequently throughout the day

    These habits can cause the system to operate less efficiently.

    A heat pump performs best when it is allowed to maintain stable temperatures with minimal intervention.

    Quick Tips for Efficient Heat Pump Operation

    If you want your system to run efficiently, consider the following tips:

    • maintain consistent thermostat settings
    • avoid switching the system off for long periods
    • allow the heating to run steadily throughout colder weather
    • ensure radiators are not blocked by furniture

    These small adjustments can help maintain comfort while supporting efficient operation.

    Final Thoughts

    Heat pumps operate differently from traditional heating systems, but once homeowners understand the “long and low” principle, they can enjoy consistent warmth and efficient performance.

    Running the system steadily, maintaining stable temperatures and using appropriate control settings all contribute to effective operation. When these factors are combined with good system design, the result is a reliable heating system suited to modern homes.

    For homeowners in Elgin considering renewable heating, learning how heat pumps operate can make the transition much smoother.

    If you would like guidance on running a heat pump system or planning a new installation, you can speak with the Plumbing & Renewables team for tailored advice.

    Related articles

    • Estimate Your Savings

    Which option best describes your home?

    Bungalow

    Semi-Detached

    Detached

    Flat

    Terraced

    At a glance

    Higher running costs are usually caused by poor system design, incorrect radiator sizing or inefficient control settings. A properly designed system should operate steadily and efficiently.

    Savings vary depending on the property, insulation levels and system design. Efficient installations generally perform best when paired with good insulation and suitable radiators.

    Yes. Larger homes require more heat to maintain comfortable temperatures. However, correct system sizing ensures the heat pump operates efficiently for the property.

    Sometimes. In many cases, a few radiators may need to be upgraded so the system can operate effectively at lower temperatures.

    Heat pumps work best when they operate in a steady and consistent way. Rather than producing short bursts of intense heat, they maintain comfortable indoor temperatures by running gently over longer periods. This approach is commonly known as the “long and low” principle.

    Understanding how this principle works can make a noticeable difference to both comfort and efficiency. For homeowners installing an air source heat pump elgin, learning how to run the system properly helps ensure the technology performs as intended.

    If you are planning a renewable heating upgrade, you can speak with the Plumbing & Renewables team for practical guidance on system design and operation.

    What Does the “Long and Low” Principle Mean?

    The phrase “long and low” describes how heat pumps deliver heat gradually rather than rapidly.

    Traditional boilers usually run at high temperatures for short periods before switching off. Heat pumps, however, operate more efficiently when they run for longer periods at lower temperatures.

    This method allows the system to maintain stable indoor temperatures without constantly starting and stopping.

    Key characteristics of the “long and low” approach include:

    • lower water temperatures in the heating system
    • longer operating periods during the day
    • steady background warmth throughout the home
    • fewer sudden temperature changes

    This operating style is one of the reasons heat pumps are known for delivering consistent comfort.

    Why Do Heat Pumps Prefer Continuous Operation?

    Heat pumps rely on extracting heat from the outside air and transferring it into the home. This process is most efficient when the system runs steadily.

    Frequent starting and stopping forces the unit to work harder each time it restarts, which can reduce efficiency.

    Continuous operation provides several advantages:

    • stable indoor temperatures
    • reduced strain on system components
    • improved energy efficiency
    • quieter operation overall

    For homeowners researching the ashp cost elgin, the way the system is used can influence long-term running costs just as much as the equipment itself.

    Should You Turn a Heat Pump On and Off?

    In most cases, frequent on-and-off use is not recommended.

    With traditional heating systems, turning the heating off during the day and restarting it later may save energy. Heat pumps behave differently because they are designed to maintain temperature rather than rapidly raise it.

    Switching the system off for long periods may cause:

    • large temperature drops indoors
    • longer recovery times when heating restarts
    • higher energy use while the system catches up

    Instead, many systems operate most efficiently when they maintain a steady background temperature throughout the day.

    Understanding Flow Temperature

    Flow temperature refers to the temperature of the water circulating through radiators or underfloor heating.

    Heat pumps are most efficient when this temperature is lower than traditional boiler systems.

    The table below shows typical temperature differences.

    Heating System TypeTypical Flow Temperature
    Conventional gas boiler65 – 75°C
    Oil boiler system60 – 70°C
    Efficient heat pump system35 – 50°C

    Lower flow temperatures allow the heat pump to operate efficiently while still delivering comfortable indoor conditions.

    For many homeowners installing an air source heat pump elgin, the heating system may be adjusted slightly to accommodate this lower temperature approach.

    Do Radiators Work with Low Temperatures?

    Yes, but radiator sizing is important.

    Because heat pumps use lower flow temperatures, radiators may need to be slightly larger to deliver the same amount of heat.

    During installation, professionals often check whether the existing radiators are suitable. In some cases:

    • a few radiators may be upgraded
    • additional radiators may be added in larger rooms
    • underfloor heating may be installed in certain areas

    These adjustments help ensure the system can maintain comfortable temperatures while running efficiently.

    If you would like advice on whether your current heating system is suitable for a heat pump, you can contact Plumbing & Renewables for a professional assessment.

    What Role Do Heating Controls Play?

    Controls play a major role in how effectively a heat pump operates.

    Modern heat pump systems often use weather compensation. This feature adjusts the heating output based on outdoor temperature.

    For example:

    • when outdoor temperatures drop, the system gently increases heat output
    • when temperatures rise, the system reduces heating automatically

    This method keeps the home comfortable without large temperature swings.

    Additional control strategies may include:

    • maintaining a stable indoor temperature
    • avoiding large overnight setbacks
    • using smart thermostats for gradual adjustments

    Correct settings allow the heating system to work smoothly without unnecessary energy consumption.

    • See how much you could save

    Which option best describes your home?

    Bungalow

    Semi-Detached

    Detached

    Flat

    Terraced

    It just takes 2 minutes

    And then you can book a free consultation
    • See how much you could save on heating
    • Find the right heat pump for your home
    • Get a clear, no-hidden-fees quote

    Example Scenario – Running a Heat Pump in an Elgin Home

    Consider a family home in Elgin that recently switched from an oil boiler to a heat pump.

    Initially, the homeowner tried to operate the heating in the same way as their previous system by switching it on in the morning and off at night. This caused the house to cool significantly overnight.

    When the heating restarted, the system needed to work harder to bring the temperature back up.

    After adjusting the controls to maintain a steady background temperature throughout the day, the heating became more consistent and energy use stabilised.

    This simple change demonstrated how the “long and low” approach can improve comfort and efficiency.

    How Does System Design Influence Running Costs?

    While daily operation matters, system design remains the most important factor in overall performance.

    A well-designed system considers:

    • the heat loss of the property
    • appropriate radiator sizing
    • correct pipework layout
    • efficient control settings

    When these elements are carefully planned, the heat pump can operate smoothly without excessive energy use.

    For homeowners comparing the ashp cost elgin, it is worth remembering that installation quality often determines long-term running costs.

    Common Mistakes When Running a Heat Pump

    Homeowners unfamiliar with heat pump technology sometimes make a few simple mistakes.

    These may include:

    • turning the heating off completely overnight
    • setting very high temperatures to heat rooms quickly
    • adjusting thermostats frequently throughout the day

    These habits can cause the system to operate less efficiently.

    A heat pump performs best when it is allowed to maintain stable temperatures with minimal intervention.

    Quick Tips for Efficient Heat Pump Operation

    If you want your system to run efficiently, consider the following tips:

    • maintain consistent thermostat settings
    • avoid switching the system off for long periods
    • allow the heating to run steadily throughout colder weather
    • ensure radiators are not blocked by furniture

    These small adjustments can help maintain comfort while supporting efficient operation.

    Final Thoughts

    Heat pumps operate differently from traditional heating systems, but once homeowners understand the “long and low” principle, they can enjoy consistent warmth and efficient performance.

    Running the system steadily, maintaining stable temperatures and using appropriate control settings all contribute to effective operation. When these factors are combined with good system design, the result is a reliable heating system suited to modern homes.

    For homeowners in Elgin considering renewable heating, learning how heat pumps operate can make the transition much smoother.

    If you would like guidance on running a heat pump system or planning a new installation, you can speak with the Plumbing & Renewables team for tailored advice.

    Related articles

    Which option best describes your home?

    Bungalow

    Semi-Detached

    Detached

    Flat

    Terraced